Privacy Policy
Pizza Libre, in its commitment to the Protection of Confidentiality and Privacy of Personal Data, has adapted all its business processes, and especially those involving the processing of personal data, to REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), adapting them to the new requirements and implementing the necessary security measures in accordance with the results obtained from the risk analysis carried out.
This Privacy Policy describes what personal information we may collect, why we use it and, in general, the processes and ways in which we may treat it.
By providing us with your personal information, you expressly acknowledge that we may use it in the manner set out in this Privacy Policy. Consenting to all processing will enable us to provide you with a service that is as tailored to your needs as possible. However, we inform you that you may choose to limit the processing of your choice, provided that it is not necessary for the performance of the contract, that a legitimate interest of the controller prevails or that it is required by law. If you provide personal information about others for any of our services or if you are a contact person for an Entity, Institution or Company and you are providing personal information about employees and/or alternative contacts, you must ensure that you have informed them of this Privacy Policy and that you have their permission to share their information with us. From time to time, we may need to make changes to the Privacy Policy, for example, as a result of new legal regulation, new case law, the adaptation of new technology or other developments in personal data protection or privacy standards in general. We advise you to check our website periodically for the most up-to-date Privacy Policy.
The entity responsible for the processing of your data is:
Pizza Libre
C.I.F. –
1. FROM WHOM DO WE COLLECT YOUR PERSONAL INFORMATION?
We may collect your personal information
– FROM YOU OR YOUR REPRESENTATIVE (by filling in forms or questionnaires, communicating with us by post, telephone, email or otherwise);
– FROM THIRD PARTIES, (e.g., when it is the entity, institution or company you work for that provides your contact information, etc.).
All the information you provide us with must be truthful, taking responsibility for all the data you provide us with and you must keep the information perfectly updated so that it corresponds, at all times, to the real situation. In any case, the person who provides the information will be solely responsible for any false or inaccurate statements made and for any damages caused to Pizza Libre or to third parties as a result of the information provided. In the case of providing us with information about other persons, you must obtain their consent. If you provide us with details of other people you are confirming that you have their permission and that these people have understood how this information will be used.
2. BY WHAT MEANS DO WE COLLECT YOUR PERSONAL INFORMATION?
We may collect your personal information through:
– Our website (including through the use of cookies),
– by telephone,
– by email,
– Forms.
3. WHAT PERSONAL INFORMATION DO WE COLLECT?
We only collect information that is necessary for us to perform the service you request from us.
Where we need to collect personal information by law or under the terms of a contract, and you do not provide that information when requested, we may not be able to perform the contract we have entered into or are seeking to enter into with you. In such a case, we may not be able to enter into the contract you wish to enter into or we may have to cancel a service you have contracted for, although we will notify you accordingly.
The personal information we collect includes, but is not limited to, the following:
Any information you provide to us when you use our contact forms. The provision of your personal information via the contact forms is not a mandatory or contractual requirement. However, the fields marked as required are mandatory because we need this information to fulfil or respond to your request (name, email and message).
In relation to subscribing to our newsletters, your email address is required to send them to you.
In relation to the ‘create a new account’ section, the information marked with an asterisk is necessary to formalise and complete your registration as a user: name, surname, email address, medium and landline telephone number.
For the purposes of technical security and system diagnostics, in anonymised or pseudonymised form, Pizza Libre may record the IP address (Internet access identification number of the device, which allows devices, systems and servers to recognise and communicate with each other). This information may be used for web performance analytics purposes.
4. PURPOSES OF THE PROCESSING OF PERSONAL DATA
The personal data provided voluntarily by any means, will be incorporated into the Registers of the processing activities owned by Pizza Libre, with the following purposes, if applicable:
The processing and management of the request for information and/or advice through this site, by telephone or e-mail.
To provide the services included in the Website and/or provide the information requested, either via the web, by e-mail or by telephone.
To deal with queries made through the corresponding form.
To manage the contractual or commercial relationship established between Pizza Libre and the Users.
To manage the fulfilment of the contractual or extra-contractual obligations assumed by Pizza Libre.
To send newsletters, magazines, press releases and news related to the sector.
We will only use your personal data for the purposes for which it was collected, unless we reasonably consider that we should use it for some other reason and that reason is compatible with the original purpose.
In the event that we need to use your personal information for unrelated purposes, we will notify you in good time and explain the legal basis for allowing us to do so.
COMMUNICATIONS – NEWSLETTERS
We undertake to send you newsletters only when you have expressed an interest in receiving them. Such newsletters may include information relating to news, services and other information which we believe may be of interest to you. You may request at any time and free of charge that we stop sending you newsletters by following the ‘unsubscribe’ links included in the marketing messages sent to you, by contacting us at +34 601 46 70 01 or by writing to us. Unsubscribing to receive newsletters does not imply the deletion of personal data provided as a result of a contractual relationship or other transactions.
5. LEGAL BASIS FOR PROCESSING
Each purpose for which we process your personal data has a legal basis which justifies why we are using your personal data. These legal bases are set out below:
– You have given your consent to request information via the Contact Us form. You are free to withdraw your consent by contacting us. However, withdrawal of this consent may affect our ability to provide the requested service.
– You have given your consent to receive newsletters. You are free to withdraw your consent by contacting us.
– You have provided your personal data in the context of a contractual or pre-contractual relationship. The processing is necessary for the conclusion and/or performance of a contract.
– The User and/or Customer has given their informed consent to the installation of tracking systems that report on browsing habits in accordance with the Cookie Policy.
There may also be cases where processing is necessary to comply with a legal obligation to which we are subject or is necessary for the performance of a task carried out in the public interest.
6. WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may disclose your personal information to the third parties listed below for the strict purposes described in this Privacy Policy. You may contact us for more information about the sharing of your personal information.
The third parties listed below will only use your personal information under our strict instruction and are obliged to ensure that appropriate security measures are in place.
– Software / system providers.
– Professional advisors.
– Banks and financial institutions.
We may also disclose your personal information to third parties where:
– The disclosure is required by law or by a Government Body with authority over us or you, such as where there is a court order, legal obligation, etc.;
– We believe that such disclosure is necessary to assist in the prevention or detection of any criminal action (including fraud) or in the public interest.
7. SOCIAL NETWORKS – PLUGINS
Our website uses social network plug-ins for its presentation on the Internet. The plug-ins can be recognised by the logo of the social network (e.g. Facebook white ‘f’ on a blue square or the drawing of a ‘thumbs up’) or the caption.
In the following, we inform you about the processing of personal data via these social networks.
If you access a website that contains such a plugin, your browser establishes a direct connection to the servers of the social network and the social network transmits the content of the plugins directly to the user’s browser and integrates it into the website. We therefore have no influence on the extent of the data that the social network collects with the help of these plugins and can only inform you of the following:
By incorporating the plugins, the respective social network receives the information that the user has opened the corresponding page of our website. If the user is logged into the social network at the same time, the social network can assign the visit to your account. When interacting with the plugins, e.g. by clicking the ‘Like’ button or writing a comment, the relevant information is transmitted directly from your web browser to the respective social network where it is saved. Even if you are not a member of the social network, there is a possibility that the social network will find out your IP address and save it.
Pizza Libre does not know which buttons the user has used and when. Please refer to the current version of the data protection guidelines of the respective social network for the purpose and scope of the data collected, the further processing and use of the data by the social network as well as the corresponding rights and adjustment options for the protection of privacy.
If you wish to prevent social networks from collecting data via our website, you must log out of the social networks before accessing our website.
Facebook social plugins
Our website uses social plugins from the social network www.facebook.com, operated by Facebook Inc., 1601 S. California Ave. California Ave, Palo Alto, CA 94304, USA.
We would like to point out that we do not know which data is transmitted by Facebook and how it is used. The purpose and scope of data collection and its further processing and use by Facebook, as well as the associated rights and options for setting privacy protection, can be found in the Facebook data protection information: http://www.facebook.com/policy.php
Twitter social plugins
Our website uses social plugins from the social network www.twitter.com, operated by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, California 94103, USA.
We would like to point out that we do not know which data Twitter transmits and how Twitter uses this data. The purpose and scope of data collection and its further processing and use by Twitter as well as the related rights and possibilities for setting privacy protection can be found in the data protection information at http://twitter.com/privacy.
YouTube plugins
Our website uses plugins from https://www.youtube.com, which is operated by YouTube LLC, a company with registered office at 901 Cherry Avenue, San Bruno, CA 94066, USA.
We would like to point out that we do not know what data is transmitted by YouTube and how it is used. The purpose and scope of data collection and its further processing and use by YouTube as well as the associated rights and options for setting privacy protection can be found in the data protection information at: https://support.google.com/youtube/answer/2801895?hl=es.
8. COOKIES
A cookie is a small piece of information sent by a website and stored in the user’s browser, so that the website can consult the user’s previous activity.
Its main functions are:
To keep track of users: when a user enters their username and password, a cookie is stored so that they do not have to enter them for each page on the server. However, a cookie does not identify only one person, but a combination of computer-browser-user.
Get information about the user’s browsing habits.
Cookies can be deleted, accepted or blocked as desired, for this can only be conveniently configured in the web browser.
Pizza Libre uses its own and third party cookies. You can find more information by consulting our Cookies Policy.
9. RETENTION OF YOUR PERSONAL DATA
We will keep your personal data only for as long as is necessary and for the purpose for which it was originally collected. In particular, for as long as there is any possibility that you or we may wish to pursue a legal claim under the contracted service, or where we are required to keep your personal data due to legal or regulatory reasons.
However, the data will remain blocked for the time periods specified in the regulations specified above, in order to enable us to deal with any liabilities that may arise. Once these periods have elapsed, the data will be deleted, unless the data subject has authorised its processing for specific purposes for a longer period of time.
In some circumstances, we may anonymise your personal data (so that it can no longer be associated with you) for statistical purposes, in which case we may use this information indefinitely without notice.
10. INTERNATIONAL TRANSFERS
Currently, Pizza Libre does not carry out any international transfers of personal data outside the European Union.
However, if in the future we want to ensure that your data is stored and transferred securely. Therefore, we will only transfer your data outside the European Union when data protection legislation is complied with and the means of transfer offer adequate guarantees in relation to your data, for example:
• Through a data transfer agreement that incorporates the standard contractual clauses in force established by the European Commission for the transfer of personal data by data controllers in the EEA to data controllers and processors in territories that lack adequate data protection laws; or
• By subscribing to the EU-US Privacy Shield framework for the transfer of personal data from entities based in the EU to entities located in the United States or another equivalent agreement in relation to other territories; or
• By transferring this data to countries for which the European Commission has made an adequacy decision regarding the level of protection afforded to it by law; or
• Where it is necessary for the performance or execution of a contract between us and a third party and the transfer is in your interest for the purposes of that contract (for example, if we need to transfer the data outside the EEA to fulfil our obligations under that contract if you are a customer of ours); or
• Where you have given your consent to the transfer of the data.
v • To ensure that your personal information receives an adequate level of protection, we will put in place appropriate procedures together with the third parties with whom we exchange your personal data, to ensure that those third parties treat such personal information in a manner consistent with and in compliance with data protection laws.
11. PERSONAL DATA SECURITY MEASURES
We have implemented appropriate technical and organisational security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised manner, modified or disclosed, all in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data, as well as what is established in the applicable national regulations.
We have also implemented procedures to deal with any suspected breach of personal data security. If one occurs, we will notify you and any relevant regulatory body (Spanish Data Protection Agency).
However, while we strive to protect your personal information, the nature of the Internet makes it impossible to guarantee 100% information security. With this in mind, any data transmission made over the internet will be at your own risk, so we urge you to take all precautions to protect your personal information while online.
12. YOUR RIGHTS
You may exercise free of charge your Rights of Access, Rectification, Deletion, Opposition and Limitation to the processing of your data, as well as to the portability of your data and not to be subject to a decision based solely on automated processing, including profiling.
Specifically, you have the Right to:
• To have us provide you with more details about our use of your personal data.
• To have us provide you with access to your personal data, including obtaining a copy of the personal information you have provided to us;
• To have us update any inaccuracies in your personal data;
• To have us delete any category of personal data that no longer has a legal basis for its use;
• When the processing is based on consent, to withdraw your consent given (without retroactive effect) so that we cease processing based on said consent;
• Object to any processing based on legitimate interest, unless our reasons for carrying out that processing outweigh any harm to your Data Protection Rights;
• Restrict how we use your personal data while a complaint is being investigated.
In certain circumstances, we will be required to restrict the above rights to safeguard the public interest (for example, preventing or detecting crime) and our interests (for example, maintaining legal privilege).
Exercising the Rights is free of charge. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.
Exercising the Rights is highly personal, so in order to exercise them you must prove your identity or that of your Legal Representative.
In the event that you do not properly prove your identity or there are doubts about the Right exercised, we will contact you to clarify these matters.
We try to respond to all legitimate requests within one month. Occasionally, it may take us longer than a month if your request is particularly complex or if you have made a number of requests. In this case, we will duly notify you.
If you wish to exercise any of the rights stated above, please contact us through:
• Email addressed to –
• Written communication addressed to:
Pizza Libre
In said communication you must indicate the subject “Protection of Personal Data”, indicate your name and surname, attach a photocopy of your ID or supporting document, and specify an address for notification purposes and the reasoned request in which the request is specified, date and signature.
In the event that you are ultimately not satisfied with the use we make of your personal data or with our response to any request for Rights that you exercise, you can make the appropriate complaint to the SPANISH DATA PROTECTION AGENCY.
13. OTHER WEBSITES
This website may contain links to third party websites. If you follow a link to any of these websites, please note that they have their own Privacy Policies and that we do not accept any responsibility for said policies or the treatment of your personal information. Please review these policies before submitting personal information to such third-party websites.
